Support & FAQ
Common questions about Presenter Pointer. Most can be answered here without needing to contact us.
Installation & activation
How do I install Presenter Pointer?
Search for "Presenter Pointer" on the Mac App Store, or click the download button on this site. Installation is automatic once you click "Get". The app appears in your /Applications folder.
How do I open it after installing?
Open the Applications folder and double-click Presenter Pointer. The app runs as a menu bar utility — you'll see a small icon in your menu bar (top-right of your Mac screen). There is no Dock icon by design.
The shortcut ⌘⇧X doesn't work. What do I do?
First, verify Presenter Pointer is running by looking for its menu bar icon. If you don't see the icon, open Presenter Pointer from /Applications.
If the icon is present but the shortcut still doesn't work, the most likely cause is another app has registered the same shortcut globally. Check your other utilities and disable conflicting shortcuts. Common culprits include Alfred, Raycast, BetterTouchTool, and Magnet.
Can I change the activation shortcut?
Currently no. ⌘⇧X is the fixed activation shortcut. If you have a strong preference for a different shortcut, please let us know — if enough users request it we'll add a customization option.
Using the app
What are the keyboard shortcuts?
- ⌘⇧X — activate / deactivate the overlay
- R — switch to Rectangle tool
- A — switch to Arrow tool
- C — switch to Circle tool
- S — switch to Straight Line tool (auto-snaps to horizontal or vertical)
- P — switch to Spotlight tool
- ⌘Z — undo last shape
- Esc — exit overlay
What are the additional shortcuts in Advanced mode?
Enable Advanced mode in Settings to access these:
- F — toggle Keep mode (annotations persist instead of auto-fading)
- E — enter Erase mode (click shapes to select, ⌫ to delete)
- D — clear all annotations
How do I open settings?
Click the Presenter Pointer icon in your menu bar and select "Settings…" from the menu.
Can I change the annotation color?
Yes. Open Settings and pick from five preset colors (Red, Blue, Green, Orange, Yellow) or use the custom color picker for any color you want.
Can I make annotations stay on screen instead of fading?
Yes. In Settings, increase the Linger value to keep annotations visible longer, or set it to maximum to enable Keep mode (annotations stay until manually cleared).
Why don't I see the indicator bar?
The indicator bar may be disabled in Settings, or hidden behind your menu bar / notch on a notched MacBook display. Open Settings and verify "Show indicator bar" is enabled, and try toggling between Top and Bottom positions.
Compatibility
Does Presenter Pointer work with Zoom / Teams / Meet?
Yes. Annotations are drawn in a transparent overlay above all applications. Whatever your screen-sharing software captures includes the annotations. This works for Zoom, Microsoft Teams, Google Meet, Webex, Loom, OBS, QuickTime recording, and any other screen capture tool.
Does it work in Keynote / PowerPoint / Google Slides presentation mode?
Yes. The annotation overlay sits above any application including full-screen presentation modes. Press ⌘⇧X to activate, draw, then Esc to return focus to your presentation app.
Does it work on multiple displays?
Yes. The overlay covers all connected displays simultaneously. Annotations drawn on one display only affect that display, but tool changes (R/A/C/S/P) sync across all displays.
Does it work on Apple Silicon?
Yes. Presenter Pointer is a Universal Binary that runs natively on both Intel and Apple Silicon Macs. macOS 13 (Ventura) or later is required.
Does it work on macOS Sonoma / Sequoia?
Yes. The latest macOS versions are fully supported.
Pricing & purchase
How much does it cost?
$9.99 (USD) — one-time purchase. Equivalent prices apply in other Mac App Store regions.
Is it a subscription?
No. One-time purchase. Pay once, use forever.
Are future updates free?
Yes. All future updates to Presenter Pointer are included with your purchase.
Can I get a refund?
All sales are processed by Apple via the Mac App Store. Refund requests follow Apple's standard refund process. Visit reportaproblem.apple.com within Apple's refund window to request one. We're not able to issue refunds directly because we don't process payments — Apple does.
Privacy & data
Does Presenter Pointer collect any data?
No. The app does not connect to the internet, does not include analytics or tracking, and does not transmit any data. See our Privacy Policy for details.
Does it require any permissions?
No. Presenter Pointer does not request Accessibility, Screen Recording, or any other privacy-sensitive permissions.
Still need help?
If your question isn't answered here, please reach out via the Mac App Store review/contact link, or email us. We aim to respond within 2 business days.